Privacy Policy

1. Introduction

Keltrivona ("we," "us," or "our") operates the website located at Keltrivona.com (the "Site"). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our Site, use our interactive tools such as the Storage Space Planner, download our printable tire labels, or contact us through our forms. Please read this policy carefully. By using the Site, you consent to the practices described herein.

Our registered business address is 47 Birchwood Drive, Oakville, ON L6H 3T9, Canada. If you have questions about this policy, you may contact us at privacy@Keltrivona.com or by calling +1 (905) 555-0187.

2. Information We Collect

2.1 Personal Information You Provide

We may collect personal information that you voluntarily provide when you:

• Fill out and submit our contact form (name, email address, phone number, message content)
• Subscribe to our newsletter or seasonal tire storage reminders
• Download printable tire labels or checklists
• Participate in surveys or provide feedback about our guides
• Communicate with us via email, phone, or social media

2.2 Information Collected Automatically

When you access the Site, we may automatically collect certain information about your device and usage, including:

• Device Information: Browser type and version, operating system, device type, screen resolution, and language preferences
• Usage Data: Pages visited, time spent on each page, referring website, click patterns, and scroll depth
• Network Information: IP address, approximate geographic location (city/region level), and internet service provider
• Interaction Data: Use of interactive features such as the Storage Space Planner, storage method comparisons viewed, and guide downloads

2.3 Cookies and Tracking Technologies

We use cookies and similar technologies to collect and store information when you visit our Site. Cookies are small text files placed on your device by your web browser. We use the following types of cookies:

• Essential Cookies: Required for the Site to function properly, including cookie consent preferences and session management. These cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with the Site by collecting anonymous statistical data such as page views, bounce rates, and popular content. These are only activated if you accept cookies.
• Functional Cookies: Remember your preferences such as Storage Space Planner settings and previously viewed storage methods. These enhance your experience but are not strictly necessary.

You can manage your cookie preferences through our cookie consent banner displayed on your first visit, or by adjusting your browser settings. Please note that disabling certain cookies may affect the functionality of the Site.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our winter tire storage guides, interactive tools, and educational resources
• Communication: To respond to your contact form inquiries, provide customer support, and send seasonal tire care reminders if you have opted in
• Personalization: To customize your experience on the Site, including remembering your storage planner configurations and preferred storage methods
• Analytics: To analyze Site usage trends, measure the effectiveness of our content, and identify areas for improvement
• Security: To detect, prevent, and address technical issues, fraud, or security vulnerabilities
• Legal Compliance: To comply with applicable laws, regulations, and legal processes

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating the Site, conducting analytics, or delivering email communications. These providers are contractually obligated to protect your information and may only use it for the purposes we specify.
• Legal Requirements: We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change via email or prominent notice on the Site.
• Aggregated Data: We may share aggregated, anonymized data that cannot be used to identify you for research, marketing, or analytical purposes.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Contact form submissions are retained for up to 24 months from the date of submission
• Newsletter subscriber information is retained until you unsubscribe
• Analytics data is retained in anonymized form for up to 36 months
• Cookie consent preferences are stored locally on your device

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your browser and our servers
• Regular security assessments and vulnerability testing
• Access controls limiting employee access to personal information on a need-to-know basis
• Secure data storage with encryption at rest

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct any inaccurate or incomplete personal information
• Deletion: Request that we delete your personal information, subject to certain legal exceptions
• Objection: Object to the processing of your personal information for certain purposes
• Portability: Request that we provide your personal information in a structured, machine-readable format
• Withdrawal of Consent: Withdraw your consent at any time where we rely on consent as the legal basis for processing

To exercise any of these rights, please contact us at privacy@Keltrivona.com. We will respond to your request within 30 days.

8. Children's Privacy

The Site is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information promptly. If you believe a child under 16 has provided us with personal information, please contact us at privacy@Keltrivona.com.

9. Third-Party Links

The Site may contain links to third-party websites, products, or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit. Keltrivona is not liable for any actions taken by third-party websites.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. When we transfer your data internationally, we implement appropriate safeguards such as standard contractual clauses to ensure your information is protected in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the "Last updated" date at the top of this page and, where appropriate, through a prominent notice on the Site or via email. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

If you are not satisfied with our response to your privacy concern, you may have the right to file a complaint with your local data protection authority.